Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 15, 2025

Introduction

Welcome to MyThree Guide. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services.

MyThree Guide provides tutorials and guides for Three mobile services. We are an independent resource and are not affiliated with Three UK Limited.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or use our services, we may collect:

  • Name and contact information (email address, phone number)
  • Information about your Three mobile service inquiries
  • Communication preferences
  • Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Cookies

We use cookies and similar technologies to:

  • Enhance your experience on our website
  • Analyze site traffic and usage patterns
  • Remember your preferences and settings
  • Provide personalized content and recommendations
  • Measure the effectiveness of our content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Respond to your inquiries and support requests
  • Send you relevant information about Three mobile services
  • Analyze and improve our website content
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure
  • Regular security assessments
  • Encryption of sensitive data
  • Access controls and authentication procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards of data protection.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except in the following circumstances:

  • To trusted third parties who assist us in operating our website and providing our services
  • When required by law or to comply with legal process
  • To protect our rights, property, or safety, or that of our users or others
  • In connection with a business transfer, such as a merger or acquisition

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request information about the personal data we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data under certain circumstances.
  • Objection: You can object to certain processing activities.
  • Portability: You can request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Questions About Our Privacy Policy?

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Contact Us